Vedad Abdagić

Dynamic Tourism Graduate with strong foundations in digital marketing strategies and project management. I bring analytical, detail-oriented, and customer-focused thinking to build sustainable tourism and hospitality experiences that delight guests and partners alike.

Contact

Ljubljana Polje c. XXII/15 Akifa Šeremeta 32, 71000 Sarajevo
9.1 / 10
GPA at the University of Maribor — Faculty of Tourism.
3
Collaborative tourism initiatives delivered across Slovenia and Europe.
5
Languages spoken with guests and partners in hospitality and marketing settings.
Tourism graduate and marketing collaborator based between Ljubljana and Sarajevo.
In focus

Connecting tourism storytelling with guest-ready delivery

Vedad brings together academic research, hospitality operations, and multilingual communication to ensure every tourism activation feels welcoming from the first campaign touchpoint through arrival on-site.

  • Front desk specialist supporting Hotel Grad Mokrice and Brežice tourism offices.
  • Erasmus+ ambassador guiding international exchange programmes across Europe.
  • Collaborator on EU-funded sustainable tourism projects showcased at the SoundGarden Festival.
Tourism Graduate Digital Marketing Foundations Guest Experience Leadership Multilingual Communication
Snapshot

Marketing strategist connecting destinations with travellers

Vedad blends research, campaign planning, and multilingual storytelling to guide travellers from first discovery to a warm welcome on-site.

  • Supports tourism offices and hotels with consistent guest communication from enquiry through arrival.
  • Designs itineraries, marketing decks, and souvenirs that spotlight local culture through cross-border collaborations.
  • Represents Erasmus+ programmes and destination partners confidently in five languages.
3 Collaborative tourism initiatives across Slovenia and Europe
5 Languages used in marketing and hospitality settings
2 Home bases between Ljubljana and Sarajevo

Destination Positioning

Translates regional research into messaging pillars and itineraries that resonate with visitors year-round.

Operational Reliability

Strengthens front-office coordination so every team member understands guest expectations before arrival.

Community Partnerships

Connects local artisans, tourism boards, and educational partners to deliver authentic, sustainable experiences.

Story-Led Campaigns

Builds narratives that highlight culture, gastronomy, and hospitality through content, events, and live activations.

Marketing Impact

Destination marketing that converts inspiration into bookings

From social storytelling to on-the-ground activations, Vedad balances digital marketing foundations with hospitality insights to grow sustainable tourism demand.

Campaign Foundations

Applies tourism marketing studies to shape awareness-to-arrival journeys for destinations and study programmes.

Integrated Links digital storytelling with on-site hospitality touchpoints.

Content Collaboration

Co-created itineraries, souvenirs, and marketing decks that celebrate Slovenian culture with international teams.

Story-Driven Presented outcomes at the SoundGarden Festival and academic showcases.

Experience Alignment

Translates campaign promises into front desk workflows so guests receive clear, welcoming information.

Guest-Ready Combines reception expertise with follow-up communication skills.

Go-to-Market Playbooks

  • Regional research and destination selection for the Bela Krajina sustainability initiative.
  • Itinerary design and souvenir concepts that amplify local culture and heritage.
  • Marketing strategy and presentation shared at the SoundGarden Festival in Velenje.

Channel Partnerships

  • Collaborated with universities in Barcelona, Belgrade, and Lapland on tourism storytelling.
  • Represented Erasmus+ Faculty of Tourism programmes to prospective international students.
  • Coordinated communication between community stakeholders and visiting groups in Brežice.
Highlights

Immersive tourism marketing backed by detail and empathy

Global Tourism Outlook

Hands-on collaboration with international tourism programmes linking partners across Slovenia, Spain, Finland, and the wider Balkans.

Guest-Centric Coordination

Aligns front-office teams so guest interactions reflect the promises shared through marketing and outreach.

Research-Led Strategy

Combines academic research habits with field insights to shape campaigns grounded in local realities.

Memorable Storytelling

Transforms regional heritage into compelling narratives that drive authentic tourism engagement across channels.

Approach

A collaborative journey from insight to guest delight

Every partnership begins by understanding the destination and the communities that shape it. From there, Vedad maps immersive experiences and activation plans that resonate online and on-site.

01

Discover & Listen

Audit existing programmes, evaluate guest feedback, and align with sustainability objectives across stakeholders.

02

Design & Prototype

Co-create touchpoints, itineraries, and service scripts that balance operational feasibility with memorable storytelling.

03

Activate & Measure

Launch experiences with confident teams, track performance, and continuously iterate for long-term loyalty.

Blueprint

Balancing strategy, experience design, and on-the-ground delivery

Vedad combines research habits with hospitality instincts to translate big-picture objectives into guest-ready programmes.

Focus Areas

  • Destination research and positioning sessions with partner teams
  • Guest journey mapping to support hotel and visitor centre teams
  • Story-driven tourism experiences rooted in sustainability

Collaboration Style

  • Bridges academic partners, municipalities, and local entrepreneurs
  • Prepares itineraries, welcome scripts, and marketing decks teams can action
  • Keeps communication flowing between community partners and visiting groups

Toolkit

  • Project research notes and destination briefs shaped by fieldwork
  • Presentation decks and storytelling assets for festivals and academic panels
  • Front desk checklists and follow-up templates supporting guest service
Profile

Strategic storyteller shaping sustainable tourism experiences

Dynamic Tourism Graduate with strong foundations in digital marketing strategies and project management. I am eager to leverage analytical, detail-oriented, and customer-focused skills to enhance tourism and marketing initiatives that prioritise sustainability. Passionate about promoting meaningful travel and crafting memorable experiences in fast-paced, multicultural environments.

Contact

Languages

  • Bosnian – Native
  • English – Advanced
  • Slovenian – Advanced
  • German – Intermediate
  • Spanish – Elementary
Experience

Operational excellence across hospitality and tourism outreach

Hotel Grad Mokrice Brežice · June 2025 – August 2025

Front Desk and Guest Relations Associate

  • Managed front desk operations while maintaining a premium guest experience.
  • Delivered attentive service to international travellers and VIP clientele.
  • Coordinated team communication to align housekeeping, F&B, and concierge touchpoints.
Zavod za Podjetništvo, Turizem in Mladino Brežice Brežice · October 2024 – August 2025

Front Desk Management

  • Provided high-quality reception services for tourists, locals, and business partners.
  • Handled enquiries, bookings, and sales administration with meticulous follow-up.
  • Coordinated communication between the local community and visiting groups.
University of Maribor Brežice · October 2024 – September 2025

Erasmus+ Ambassador

  • Represented the Erasmus+ community and Faculty of Tourism to prospective students.
  • Assisted exchange candidates through application, onboarding, and mobility logistics.
  • Advocated sustainable tourism practices and global cooperation initiatives.
Skills

Core strengths across tourism, marketing, and collaboration

Guest Experience Design

Transforms check-in, concierge, and follow-up moments into consistent, welcoming touchpoints.

  • Front-desk protocols that anticipate traveller needs before arrival.
  • Service recovery playbooks that balance empathy with commercial goals.

Campaign Storytelling

Builds digital journeys that translate destination research into inspirational narratives.

  • Editorial calendars spanning social, email, and partner channels.
  • Copy, deck, and souvenir concepts aligned to brand voice and KPIs.

Insight-Driven Decisions

Turns academic research and guest feedback into practical recommendations.

  • Market scans that highlight traveller motivations and booking triggers.
  • Performance tracking with actionable summaries for stakeholders.

Stakeholder Partnerships

Connects tourism boards, universities, and local creators to co-produce memorable programmes.

  • Facilitates cross-border collaboration and smooth knowledge transfer.
  • Maintains clear communication loops across multilingual teams.

Multilingual Communication

Engages guests and partners fluently in Bosnian, German, Spanish, Slovene, and English.

  • Adapts messaging for cultural nuance across European audiences.
  • Delivers presentations and workshops that inspire participation.

Project & Event Leadership

Guides tourism initiatives from discovery workshops to post-event reporting.

  • Detailed run-of-show planning with contingency mapping.
  • Budget and stakeholder updates that keep everyone aligned.
Recognition

Growing through cross-cultural collaboration and sustainable impact

Campaign Delivery

Guest Journey Alignment

Ensured guest welcome flows at Hotel Grad Mokrice reflected the hospitality promoted in marketing communications.

Brand Voice

Erasmus+ Storytelling

Acted as a multilingual spokesperson for Erasmus+ ambassadors, championing sustainable tourism values to prospective students.

Achievement

Award-Winning Project Teams

Co-led content and presentation strategy for international teams that secured first-place recognition for immersive tourism experiences.

Education

Academic pathway rooted in tourism management and hospitality

University of Maribor — Faculty of Tourism

Bachelor of Arts · 2022 – 2025

Focused on sustainable tourism development, service design, and marketing analytics. Graduating with a 9.1/10 GPA.

Treća Gimnazija Sarajevo

General Education · 2020 – 2022

Completed upper-secondary studies with emphasis on languages, entrepreneurship, and social sciences.

Peta Gimnazija Sarajevo

General Education · 2018 – 2020

Built foundational competencies in research, teamwork, and cross-cultural communication.

Projects

Designing authentic, award-winning tourism journeys

EU Sustainability

Authentic and Sustainable Experience in the Slovenian Countryside

Interdisciplinary, EU-funded project focused on sustainable tourism development in Bela Krajina.

  • Regional research & positioning
  • Experience design
  • Festival presentation

Collaborated with students and mentors to identify high-potential villages, craft itineraries, and create authentic souvenirs showcased at the SoundGarden Festival in Velenje.

Gastronomy Tourism

Tasting Trails Project

International collaboration exploring Slovenian gastronomy and cultural heritage.

  • Cross-university teamwork
  • Story-driven experiences
  • Award-winning concept

Partnered with universities in Barcelona, Belgrade, and Lapland to design immersive tasting journeys, securing first place for innovative storytelling.

Cultural Immersion

Christmas Experience Academy

Blended Intensive Programme focused on Finnish tourism, culture, and heritage.

  • Cross-cultural collaboration
  • Experience innovation
  • Hospitality operations

Worked alongside ISCSP-ULisboa, University of the Balearic Islands, and University of Lapland to deliver hands-on tourism concepts for winter destinations.

Let's collaborate

Ready to elevate your next tourism initiative?

From guest journey mapping to cross-border project management, Vedad brings calm coordination and a passion for sustainable impact.